electric bike FAQS

electric bike FAQs

1. What’s the minimum order MOQ?

2. How long is delivery time?

   3-35 days, depend on model and quantity.

3. Can I order spare parts?

   Yes, we have all parts list available for our models

4. How about warranty ?

   alloy frame 36 months, motor 24 months, lithium battery 15 months, controller 15 months.

5. Is sample available?

   Yes, sample order is acceptable, but there will be extra cost.

6. Can i choose the colors ?

   Yes,  there would be extra cost.

7. What certificate do you have for electric bicycle?

   Every electric bicycle has CE/EN15194 certificate for EU

8. Could I use my own LOGO or design on goods?

   Yes. When order quantity is big, you can use your own LOGO or your language manual etc.